For 12 years I have had a blast working with pioneering businesses focused on people and/or our planet.
I've always said yes to new and exciting opportunities as they present themselves, which means I've done a lot of stuff. You might think it's too much, but for me the last decade has been full of learning from some of the most exciting, ambitious and creative companies I could have ever wished to find, a journey I'm still on today.
Just a few headliners:
- Experience Designer for Unreasonable Group supporting high growth entrepreneurs tackling our greatest challenges.
- Producer for Swarm a collaboration agency helping us to re-imagine our relationships with each other and the world around us
- Community Manager for Civic creating a network of solutions towards cheaper, better and faster innovation.
- Customer Support Manager at Finisterre a functional and sustainable retailer for those that share a love of the sea.
Check out the comprehensive record of the companies I've worked with below, including my role, links, videos and articles relating to the work.
Want to know more? Please message me.
June 2018 - current
Common Seas align experts to engineer systems, products and policies to halt the threats of marine plastic pollution and create a resilient ocean. We are a non profit based in Bristol and work internationally in education, science and business to explore and develop solutions to protect our common seas.
My role as Operations Manager is to support the skipper (our Managing Director) Jo Royle, our team and the network to tackle the ocean plastic pollution problem. In my first month I helped organise a Bottle of The Future Workshop which gathered 30 businesses from across the supply chain to align on new initiatives to stop the leakage into the sea. This July I helped our team deliver 4 workshops at The Klosters Forum in Switzerland. This month I'm helping us to move office - every day is different and I love it.
April 2016 - current
After 10 years of working in hospitality, customer service and event production my husband Ross Beese and I created Pollinate Global LLP. We love bringing people together and our experience ranges from 3hr global gatherings in London's finest theatres, European film premiers, sell out gigs, 48hr high impact gatherings, 4 day ideas festivals, and two week long accelerator programmes. We have worked Swarm in partnership with Mission2020 as part of the United Nations Sustainable Development Goals, The Wild Network supported by The National Trust, Good For Nothing in collaboration with Boston Tea Party, Do Lectures - voted top 10 ideas festival by The Guardian and WildLabs funded by the Gulbenkian Project to run an Ocean Literacy Program. For the last two years Ross has been working exclusively with Unreasonable Group as their head of UK community, in partnership with Barclays, Pearson and the US State department.
Digital Community Manager l November 2017 - May 2018
Civic have built a digital platform to iterate on innovative solutions to complex problems. On the platform you can also share stories, network with your community and collaborate on projects,
My role was to support and nurture the growing international community that use the Civic platform. I hosted webinars, created a Youtube channel of "How to..." videos, curated helpful content for the community and wrote the monthly newsletters. I worked with leading humanitarian organisations to road test the platform including the Start Network, CDAC network, ThoughtWorks and Response Innovation Lab. Civic are now building other prototypes for other industries.
My biggest achievement was going to Bangalore after two weeks on the job to onboard a community of users working in the disaster and emergency sector to share their learning outputs on the platform. You can read about that here.
Crewing the Mothership l April - December 2017
Good For Nothing is a creative generosity network where individuals can gift their talent to help a local social change project. There are 4,500 members and 30 chapters around the world.
In Spring 2017 Good For Nothing partnered with the independent ethical soul cafe Boston Tea Party as part of their Making Things Better initiative. We created a space in the city centre cafes in Bristol, Bath, Exeter and Birmingham so the local community could come together to gift their talent to various projects to make their city more beautiful.
I was responsible for managing this vital partnership, putting on launch parties, designing and ordering funky merchandise, event production, marketing and internal / external communications. Over the course of 4 months we organised 12 events which I coordinated, gave talks at, facilitated breakout groups and more to kick off the local chapters. Once the chapter crew were up and running my role shifted to making the Good For Nothing movement more accessible to a wider community. I developed the online portal making it an effective and efficient resource for chapter leaders to run their gigs which included writing new copy, talking to the community to gather learnings and supporting them to grow.
Project Manager l April - July 2017
The Wild Network provides a) families inspiration for Wild Time (time spent in nature or a wilder way of life) b) schools to offer Wild Learning and c) in business doing Wild Labs to generate solutions to the barriers of wild time...
My role with The Wild Network was to simplify their message, gather momentum, and move onto a new web platform that is more user friendly in the hope of making Wild Time accessible to more people.
48 hour climate change event - Swarm Producer l June - September 2017
I managed the event logistics for the Mission2020 climate change event in July 2017 with Swarm and expert communications agency Project Everyone who set out to make the United Nations Global Goals famous around the world, devised by Richard Curtis. Our 48 hour design sprint gathered a diverse mix of makers, thinkers, doers and techy folk to catalyse a nationwide strategy for climate change. I arranged and managed close relationships with the venue, suppliers, sponsors, the caterers etc and managed the participant communications. During the event I organised the workshops, helped to facilitate and moderate the sessions, took care of any delegate special needs and supported the team to deliver a fantastic design sprint. Post event I helped to summarise outputs, send out thank you gifts, and capture learnings for our next gathering.
The historic and legally binding Paris Agreement gave us a roadmap to address climate change once and for all. 194 nations universally adopted this agreement, committing to holding the increase in the global average temperature to well below 2°c above pre-industrial levels and pursuing efforts to limit the temperature increase to 1.5°c.
Unreasonable Impact / Barclays
Experience Team for Unreasonable Group l August - November 2016
Barclays and Unreasonable Group are working in partnership to run the world’s first international network of accelerators focused on scaling up entrepreneurial solutions that will help employ thousands worldwide while solving some of our most pressing societal challenges.
I worked on this partnership with the Unreasonable production team putting on two week long residential events for entrepreneurs, mentors and specialists in the UK and New York. My role was focused on the venue, the accommodation, the food, the entertainment and the things that helped the participants feel valued and supported, including gorgeous bespoke gift bags, handwritten notes and accommodating all of their requirements around sleeping arrangements, food and drink and personal schedules. I did this working remotely from West Wales with the rest of the team being based in Boulder. We used Slack and Google Drive like you've never seen before to deliver fantastic experiences.
Project Literacy Lab / Pearson
Experience Team for Unreasonable Group l June - July 2016
My involvement in Project Literacy Lab included the pre-event planning, set up at the venue, operations and logistics behind the scene and the wrap up post event. I did everything from working with sponsors and partners on In-Kind donations, securing the entire contents and managing the set up of a tent village consisting of 34 5m bell tents to accommodate 60 people in comfort and style, scheduling daily tasks and to-do's for our team during the event, mentor and specialist airport pick ups, music and entertainment, thank you cards and more. We had the most amazing time! Click here to see a short video of the event.
Here is an excerpt from Unreasonable.is by Brittany Lane:
April 2016 - Jan 2017
Unreasonable Group are on a mission to drive resources to and breakdown barriers for entrepreneurs tackling BFPs*.
*BFP is an acronym for Big Fucking Problems like the fact that 757 million people cannot read this sentence or that 250 million adolescent girls are living on less than $2 a day.
What I did at Unreasonable:
Ran extensive research projects to find magical venues worldwide to run our programs
Secured and maintained vital relationships with all in-kind sponsors and partners
Worked in a team of four, to deliver all pre program planning, setup and takedown
Space design at the venue, working closely with vendors and suppliers
Curated all the little details so our entrepreneurs could connect, feel at home and be their most effective and impactful selves. From birthday surprises, comfortable accommodation, handwritten notes to a wholesome food experience.
Customer Services Manager l December 2015 - April 2016
Finisterre sell high quality surf clothing and accessories that are built to last. They aim to inspire their love of the sea through the products they sell.
I was hired to redesign the customer service department for this pioneering cold water surf company. In my first month I project managed the relocation of our office, including decorating and branding the new space. I advertised and recruited two new team members and together we redesigned the customer service experience. My daily responsibilities included processing online orders, troubleshooting any problems, responding to customer service issues, problem solving and processing the returns.
Reception and Reservations Specialist l December 2014 - December 2015
The Scarlet is one of the UK's Top 20 Luxury Hotels. It's Gold Awards for sustainability, food, service, atmosphere and design make for a proud employee.
I was drawn to working at The Scarlet when we moved to Cornwall at the end of 2014 because of their environmental responsibility. I love the Scarlet philosophy which is around 'Sharing Laughter', 'Daring to Be Different' and 'Beauty, Art and Design'.
My role as Receptionist and Reservationist included handling enquiries, organizing stays, surprising and delighting guests, showing folks around the hotel, check ins, check outs, tea & coffee orders and everything in between. It was a role involving plenty of guest interaction, communicating between departments, meeting and exceeding the needs of others, all whilst maintaining the highest standards you'd expect in a four star hotel.
Production Assistant l October - November 2014
250 million adolescent girls live in poverty. They are the most powerful force for change on the planet. When we include girls in education, health and economic investment we have a better chance of preventing issues such as child marriage, teen pregnancy, HIV/AIDS and breaking the intergenerational cycle of poverty. But girls can't do it alone; they need the world to listen to them and invest in their potential. Why girls?
The Girl Effect Accelerator was the world's first accelerator dedicated to lifting millions of adolescent girls out of poverty. 2 weeks. 20 entrepreneurs. 20 mentors. 10 specialists. 5 of us.
My role ranged from designing the space, driving huge articulated lorries up the 101, creating partnerships with sponsors, operations and logistics to hospitality. This experience lead to me and my husband Ross securing full time employment with Unreasonable Group less than a year later. This was in 2016 and Ross has since been promoted and is the Head of the UK Community. I worked with them for a year (see above) and due to a few unforeseen changes I left in early 2017 and freelanced for several UK based start ups.
The Do Lectures USA
Volunteer, Speaker and Co - Producer l August 2013 - 2016
The Do Lectures is an intimate annual gathering where the Doers of the world come together to inspire the rest of us to go and do too. It all started in Wales in 2008, and has since been the catalyst for countless dreams being realized, projects launches, relationships developed.
My Dad, Andy Middleton is one of the Do Lectures founding partners and facilitates the event in Wales, so it was only natural that I jumped at the chance to get involved.
Naturally when my husband Ross and I were cycling down the coast of California (see below) we offered to volunteer at the event over the pond. Little did we know we would later be invited to speak(!), and go on to produce the event in 2014 and 2015.
4 days, 3 nights, 80 tickets, 15 speakers, 7 of us. Ideas + Energy = Change.
In Pursuit of Outstanding
Cyclist + Writer l May 2013 - November 2014
The chickens clucked in the backyard, we cycled to work at the family business in the mornings, ran on the coast path in the evenings, rented a lovely little bungalow, wrote for a surf mag, volunteered for an environmental charity and were surrounded by friends and family and still something was missing.
On our one year wedding anniversary in May 2013 Ross and I decided that life was getting a little bit too comfortable.
There was a red wine meeting at my parents house. It was a discussion where we pondered who in the world was being really effective at making a positive change. TYF after all, where we worked is one of the UK's leading adventure centers pioneering outdoor learning and sustainability. This urged us to go and discover who else was having an impact whether that be in education, food, transport, healthcare or tourism.
We went by bike and cycled from Canada to Mexico. We blogged about it along the way and called our journey In Pursuit of Outstanding.
Surf Simply Surf Coaching Resort
Director of Sales l November 2013 - July 2014
Ross was offered a job surf coaching in Nosara, Costa Rica at one of the world's best surf coaching resorts called Surf Simply. So we finished our 2,500 mile bike ride and moved to Central America.
To begin with I spent most of my days surfing, volunteering an injured monkey sanctuary and teaching English to the locals and worked at Marlin Bills Restaurant & Bar. Soon enough though I joined the Surf Simply team as the Assistant Resort Manager. Before too long I was also assisting Chef Sarah with the guests meals at the Resort three times a week. Come February I was promoted and now the Director of Sales.
The sales came in on their own, thanks to the online surfing tutorials and weekly videos. My job was handling the wave of enquiries and constant stream of bookings. With only space for 12 people per week and an increasing number of returning guests the resort was booked out 6 months in advance.
I learnt about "attention to detail" here, so much than I could have ever imagined. Ru Hill, the visionary owner of Surf Simply has a clear cut way of how things should be done, so I soaked up vast amounts of information in the 8 months I worked along side him.
My role here was entirely digital, so long as I had internet I could work where I wanted, when I wanted. There was a very efficient system in place and I learnt a lot from the booking and communication processes we used. Here's my reference from Ru.
Booking Office Manager + School Programmes Manager l Summer 2008 - April 2013
Growing up working in our successful and fairly radical family business was a bit of a no brainer.
The company is in it's 28th year and offers carbon neutral adventure packages, good for life retail, sustainable development and a whole lot of fun. It's location is in the heart of my home town, St Davids and my Dad is still the founding director. Not only was I working for my Dad, but I ended up marrying my boss. So everything was pretty rosy here!
One of my first jobs at TYF was at at the age of 2 helping our accountant Marion count the coppers. Fast forward 20 years and I was managing the high street office and reservations team of six. With over 12,000 adventurers through the doors every year I learnt quickly about customer services, logistics and communication.
TYF run educational adventure programs for residential groups, have a Good For Life shop selling eco-goods, and a sustainable development consultancy business.
Regional Representative for West Wales l Spring 2008 - May 2013
I spent my childhood on the beaches of the Pembrokeshire Coast National Park it didn't take long for me to develop a life long respect for the great outdoors and I don't just mean it's immense power and ability to surprise, but also the pure beauty and design of it all. My idyllic childhood was spent building driftwood huts, painting rocks, camping on remote coves and fishing for mackerel from our kayaks.
In my late teens I became a member of Surfers Against Sewage, one of the UK's leading environmental charities. In Spring 2008 they selected Ross and me to become their two representatives in West Wales. We spent the following four years campaigning, educating and legislating on the following issues: water quality, marine litter, protecting waves, climate change, toxic chemicals and shipping.
Our weekends were made up of beach cleans, community fundraisers, talking about SAS in the media, attending local meetings about the water quality and state of our beaches, recruiting members at festivals and engaging people in the work SAS do. I'm still super passionate about the work and now live within 1 mile of their Headquarters so am regularly involved with their latest projects.
Wavelength Surf Magazine
Writer l 2012 - 2013
Working at TYF and volunteering for SAS put me in a good spot to be invited to write a monthly article for the UK's oldest and most widely sold surf magazine called Wavelength. Ross had always wanted to get into writing about surfing (which is why it's warming to know it's now his full time gig at Finisterre), so I asked if he'd like to alternate each month with me.
For about a year we wrote a double page spread each month about the latest 'Green thing' in Surfing. It could be new 'eco products' the latest Surfers Against Sewage Campaign or a sustainable lifestyle piece.
My other work experience includes:
Age 2: Counting cash at TYF
Age 6 - 26: Babysitter
Age 15: Jones Cafe
Age 16: Waitressing and Maitre'D at Lawtons @ N0.16, St Davids
Age 16: Running the takeaway food truck at Pencarnan Campsite
Age 17: Beach Lifeguard in the Pembrokeshire Coast National Park
Age 24: Barmaid at Marlin Bills, Costa Rica
Age 24: Internship at Surfrider Foundation HQ, San Clemente, CA
Age 24: Working on Organic Farms in BC, Canada
Age 25: Volunteering at a monkey rescue centre in Nosara, Costa Rica
Currently training in Holistic Massage, Anatomy, Physiology, Pathology
Ironman Cozumel November 2015 , Ironman Wales September 2017, Ultramarathon; 38 miles in Salzburg June 2017, cycled solo to Copenhagen February 2017. Cycled 2,500 miles from Vancouver to Mexico In Pursuit of Outstanding
ILM Level 2 Award in Leadership and Team Skills September 2015
Level 5 Diploma in Management through local Learning Centre in 2012
Four A Levels (Grades: A, A, B, C). English, Geography, French and Religious Education.
Best Educator Award from Surfers Against Sewage x 2
National Aquatic Rescue Standard Beach Lifeguard 2005 - 2008 and 2011 - 2014
REC Basic First Aid 2009
ASI Level 1 Surf Instructor
Professional Association of Diving Instructors (PADI): Open Water Certification 2008
CEVAS certification – Learning From The Land 2010
Bronze, Silver and Gold Duke of Edinburgh Awards
For my international readers - The Duke of Edinburgh Award is aimed at young people in the UK age 14-24. You select and set objectives in four areas (volunteer, physical, skills and expedition). In my Gold Award I volunteered for the local CSA, went to swimming sessions, did art - all for a year, and then went on a 5 day 4 night expedition in the wilderness of Ireland with four other individuals all at age 17.)